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Privacy Policy

CORTIJO EL ÁLAMO

Last updated: February 27, 2026


1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), you are informed that the data controller responsible for the processing of personal data collected through the website:

https://cortijoelalamo.com

is:

Inmaculada Arjona Ruzafa
Paraje Hoya del Serval
04830 – Vélez Blanco (Almería), Spain
Email: info@cortijoelalamo.com
Telephone: +34 639 65 59 46


2. Purposes of Processing

The personal data provided by users will be processed for the following purposes:

2.1 Booking Management and Provision of Accommodation Services

  • Process booking requests.

  • Manage accommodation contracts.

  • Coordinate guest check-in and check-out.

  • Manage payments and invoicing.

  • Handle incidents related to the stay.

Data will be retained for the duration of the contractual relationship and subsequently for the legally required periods in tax, accounting, and civil liability matters.


2.2 Compliance with Legal Obligations in Accommodation Matters

In compliance with current regulations, guest data may be communicated to the State Security Forces through the official traveller registration system (SES Hospedajes of the Ministry of the Interior).

This processing is mandatory and derives from a legal obligation applicable to accommodation establishments.

Data will be retained for the periods required by applicable regulations.


2.3 Handling of Enquiries

Data provided through contact forms or email will be used to:

  • Respond to requests for information.

  • Handle enquiries or requests.

They will be retained for the time necessary to manage the request and, where applicable, during the legally established limitation periods.


2.4 Sending Informational Communications

If expressly authorized by the user, they may receive communications related to the services offered by Cortijo El Álamo.

The user may withdraw their consent at any time by sending an email to:

info@cortijoelalamo.com


3. Legal Basis for Processing

The legal basis for data processing is:

  • Performance of the accommodation contract.

  • Compliance with legal obligations.

  • Consent of the data subject (where applicable).

  • Legitimate interest for proper administrative management.


4. Data Recipients

Personal data may be disclosed to:

  • Public Administrations and State Security Forces, where legally required.

  • Banking institutions for payment processing.

  • Accounting or tax advisory services.

  • Technology providers acting as data processors (hosting, website maintenance, booking system).

No international data transfers outside the European Economic Area are carried out.


5. Data Retention

Data will be retained:

  • For the duration of the contractual relationship.

  • For the periods required by tax and tourism regulations.

  • Until consent is withdrawn for processing based on consent.


6. Data Subject Rights

Users may exercise the following rights:

  • Right of access.

  • Right to rectification.

  • Right to erasure.

  • Right to object.

  • Right to restriction of processing.

  • Right to data portability.

To exercise these rights, you may send a request to:

info@cortijoelalamo.com

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).


7. Mandatory Nature of the Data

Completion of booking forms and traveller registration forms is mandatory to formalize the accommodation contract.

Failure to provide the required data may prevent the provision of the service.


8. Security

The necessary technical and organizational measures have been adopted to guarantee the security of personal data and to prevent its alteration, loss, or unauthorized access.

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